Projects and Initiatives
Our commitment to South Africa is demonstrated through various initiatives, which involve staff, clients and the community at large. Corporate Social Investment is an important part of Clientèle’s strategies and objectives and is about more than just being a good corporate citizen, it is about giving back to the communities in which we operate, empowering them and ensuring that all projects are sustainable over a long period of time. Corporate Social Investment is a strategic objective of ours that filters through our business activities and is aligned to the Clientèle brand promise.
Clientèle has been associated with the Sithabile Child and Youth Care Centre for more than eight years. Located in Putfontein, Benoni, the Centre is a haven for 85 children. Ranging in age from two to eighteen, the children come from backgrounds of neglect, abandonment and exploitation. More than half of the children are orphans, many as a result of the HIV/AIDS pandemic and the resultant child-headed household phenomenon. Clientèle contributes to the funding of the Sithabile Home. The funds are used to buy food, clothing and other essentials. Several children from Sithabile have also received bursaries from the Group's Employee and IFA Bursary Scheme for the full duration of their tertiary education.
Each year the IFA Bursary Scheme awards over ten bursaries to the value of R50 000 per bursary per year. These bursaries are awarded to children whose parents are IFAs, permanent Clientèle employees, and children from the Sithabile Child and Youth Care Centre, demonstrating our ongoing commitment to the IFA Network, our employees and the South African community. Since 2009, IFA has invested R3.47 million in the IFA Bursary Scheme giving deserving children an opportunity to study at some of South Africa’s quality tertiary institutions. Bursaries are granted for the duration of the qualification, for a maximum of four years (subject to successful university results) and are granted for the first degree or diploma undertaken (on initiation).
Clientèle's policy on HIV/AIDS shows a clear commitment to the maintenance of a healthy work environment, by protecting the physical and emotional health and well-being of employees. The Group does not discriminate against employees with chronic or life-threatening illnesses, including HIV and AIDS. In practising the central promise of the policy, a formalised Employee Wellness programme is run in conjunction with an external wellness provider, Careways. The role of the Wellness programme is to provide our staff with information, guidance and support in terms of their overall wellbeing. Clientèle's staff and members of their immediate families have access to a range of specialised services that include, but are not limited to psychological counseling, debt rehabilitation, legal assistance and medical advice. In partnership with Lifesense Disease Management, employees that are HIV positive have access to free anti-retroviral medication, counseling, ongoing treatment, support and case management. In addition to this, as an extended benefit, all employees and their immediate families have access to a programme that seeks to prevent HIV infection via accidental exposure either through trauma or any other circumstance. As a service to all employees, an annual wellness testing campaign is conducted where employees can be voluntarily tested for sugar diabetes, blood pressure, cholesterol and HIV infection. This serves to increase awareness and highlights treatment options available to employees. Furthermore, National AIDS week is actively promoted with a range of awareness-related activities that include poster competitions, industrial theatre and prayer facilities.
With a strong emphasis on the development of individuals from disadvantaged backgrounds, Clientèle actively pursues Learnerships. Clientèle is strongly focused on assisting individuals with either learning or physical disabilities.
Other national initiatives are supported throughout the year, including Casual Day which raises funds for disabled individuals, hosting of blood donor clinics and a support programme to Schools used as IFA Presentation Venues.
Clientèle recognises that while meeting the needs of its clients it has an impact on the environment directly and indirectly. Clientèle is committed to meeting the needs of its customers and employees in an environmentally sound and sustainable manner.
Through the IFA Division, Clientèle has enabled ordinary South Africans to improve their lives and their lifestyles. Full support, training and administrative assistance is afforded to all members of the network. Through training initiatives an average of 20,000 Individuals per month receive training through the IFA Presenters network. In addition, a further average of at least 100 individuals per month receive specialised training on issues such as basic financial life skills and business building skills. +/- 95% of the demographic composition of our network is made up of historically disenfranchised individuals from disadvantaged communities. Click here to visit the IFA website