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Legal Plans

Legal Claims Process

The exceptional benefits offered by the Clientèle Legal Policy will give you peace of mind, knowing that you have access to a team of professional legal advisors who strive to offer professional legal assistance and service.
Who can claim?
Any person who is a main member or beneficiary/dependent on the policy may lodge a claim.

How do I claim?
A main member or beneficiary/dependant on the policy may lodge a claim in the following manner:

  • Fax: You can contact us in writing by faxing us on 011 320 3362
  • Email: You can email, as soon as reasonably possible after becoming aware of a claim.
  • Telephonically: You can contact us on 0860 004 529 to lodge a claim. For your convenience, this number is operated 24 hours a day. Please note that this number is for legal claims only.  For general/admin related queries, please call 011 320 3000.

How is the claim assessed?
Each claim is assessed according to its merits, subject to the terms and conditions of the policy by our legal claims team.
  • Lodge a claim

    Complete the form below and one of our friendly consultants will call you back.

    I want to lodge a

    Lodge a claim