Life Claims

Life Claims Process 

In the event of a death, you will need to lodge a claim on the deceased person’s insurance policy so that it can be assessed.

Clientèle has made it simple for you to claim by giving you the option to choose the method you are most comfortable with:
  • Contact our Call Centre on 011 320 3000.
  • Complete the call me back form on the right hand side and a consultant will call you.
  • E-mail claims@clientele.co.za
  • Visit us at the Clientèle Head Office: Clientèle Office Park, Cnr. Alon and Rivonia Road, Rivonia, Johannesburg.


The Claims Department will need the following when a claim is lodged:
  • The deceased member’s policy number.
  • Claimant's fax or e-mail address.
  • The date and cause of death.
Dread Disease Claims Process

If you are diagnosed with one of the following dread diseases: cancer, a heart attack, a stroke, renal failure or need an organ transplant, you can lodge a claim so that it can be assessed.

Clientèle has made it simple for you to claim by giving you the option to choose the method you are most comfortable with:
  • Contact our Call Centre on 011 320 3000.
  • Complete the call me back form on the right hand side and a consultant will call you.
  • E-mail claims@clientele.co.za
  • Visit us at the Clientéle Head Office: Clientèle Office Park, Cnr. Alon and Rivonia Road, Rivonia, Johannesburg.

The Claims Department will need the following when a claim is lodged:
Policy number of the insured.
  • Policy number of the insured.
  • Name of insured person.
  • Type of dread disease diagnosed.
  • Claimant's fax or e-mail address.



Testimonials
My husband was in an accident. Without Clientèle Life, my husband would not have been alive right no...
Inshaaf Leukes