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Clientèle Rewards

How to access Clientèle Rewards:
Simply download the Clientèle App on your smartphone from either the Apple or Google Play stores, click on Rewards and follow the prompts or click here.
Once you have downloaded the App on your phone you can also lodge a claim 24/7, buy online and save with Clientèle Rewards. The App is simple, easy and free to use once downloaded (on all major SA networks). This means that Clientèle will pay for the data that the App uses.

How to redeem your grocery coupons:
To redeem your grocery coupons at Shoprite, Checkers and Checkers Hyper, all you have to do is login on the Clientèle App, click on ‘Rewards’ then ‘My Deals’ and ‘All Deals’. You can then select the store from which you would like to redeem your grocery coupons, select the product items and confirm. Once you have your product coupon codes, you will be ready to go shopping.
When doing your shopping, you will need to show the discount coupon codes to the cashier as they are scanning your selected items. If for some reason the cashiers are unaware of how to process these discount codes please ask them to call a manager who will be able to assist.

How to redeem your health and beauty coupons:
To redeem your health and beauty coupons at Dis-Chem, all you have to do is login on the Clientèle App, click on ‘Rewards’ then ‘My Deals’ and ‘All Deals’. You can then select ‘Dis-Chem’ from the list, select the product items and click confirm. Once you have your coupon code (please note that you will receive a single code for all selected items), you will be ready to go shopping.
When doing your shopping, you will need to show the discount coupon code to the cashier as they are scanning your selected items. If for some reason the cashier is unaware of how to process the discount code, please ask them to call a manager who will be able to assist.

How to buy your discounted gift vouchers:
You can buy your gift voucher in the Clientèle App by clicking on ‘Rewards’, ‘My Deals’, ‘All Deals’ then select the store for which you would like a gift voucher – Edgars, Jet, Shoprite, Checkers, Checkers Hyper, Woolworths or one of The Foschini Group stores. Then click on ‘Buy Now’, select the required amount, select the payment option (debit/credit card or EFT), then select ‘Pay Now’. You will then need to follow the payment prompts and once the payment is successful, you will receive your gift voucher number. You can also access your gift voucher discounts by contacting Direct Rewards (our rewards partner) to buy these from them at the discounted rate. You will be requested to make payment into a nominated bank account after which you will receive your discounted gift voucher.

How to redeem your bus ticket discounts:
To access your bus ticket discounts you will need to contact Direct Rewards (our rewards partner) to buy these from them at the discounted rate. You will be requested to make payment into a nominated bank account after which you will receive your discounted bus ticket.

How to get cashback on dining:
To save on dining at over 600 restaurants, you will need to visit the Clientèle App to find a participating restaurant near you. You will need to click on ‘Rewards’, ‘My Deals’, ‘All Deals’, select ‘Dining’ click on restaurants and then select your province. The applicable restaurants near you will appear and you can then visit the restaurant of your choice. After dining and within 24 hours you will need to upload your receipt on the App in order to receive the cashback on the second cheapest meal up to a maximum of R100.
To upload your receipt click on ‘Rewards’, ‘My Deals’, ‘All Deals’, select ‘Dining’ and select ‘Claim’ and enter the required details, plus upload a clear image of your receipt. The claim will be processed within 5 working days. For any queries, please call Direct Rewards.
Click here to view list of restaurants.

How to get up to 50% off on movie tickets:
To save while enjoying blockbuster movies with your loved ones, visit the Clientèle App to purchase your discounted movie voucher. Please note that the voucher will be redeemable only at Nu Metro Cinemas, Ster–Kinekor cinemas, self-service kiosks, online or through the call centre.
To access your discounted movie vouchers you will need to click on ‘Rewards’, ‘My Deals’, ‘All Deals’ then ‘Select Movies”. Then click on ‘Buy Now’ or ‘Find a Cinema’ to view the participating Cinemas. Should you have clicked ‘Buy Now’, select the number of vouchers you require. The discounted amount will reflect, then select the payment option (debit/credit card or EFT), then select ‘Pay Now’. You will then need to follow the payment prompts and once the payment is successful, you will receive your movie ticket voucher number.

How to purchase and activate your Clientèle Mobile SIM card:
To purchase your SIM card and get connected to Clientèle Mobile in order to access South Africa’s most affordable airtime and data deals visit the Clientèle App. You will need to click on ‘Clientèle Mobile’, ‘Get Connected’, complete your details in the required fields and confirm your details. Pay for your SIM card by selecting the payment method you prefer (debit/credit card or EFT), select "Pay Now”, click ‘Continue’ to confirm your SIM card purchase/order. Click on the ‘SIM card order’ to view your order number. You will then need to collect your SIM card, visit a Clientèle kiosk at a shopping centre near you to collect and RICA. Remember to bring along your Green barcoded or Smart ID as well as proof of residence in order to RICA your SIM card. To recharge, view your airtime or data balance and SIM card information log on to the Clientèle App.

How to access the Clientèle COVID-19 Info & Trauma Line:
This counselling service is available to you and your immediate family members 24/7.
Call: 0860 999 982
WhatsApp: 060 790 9842
Email: clientelecounselling@directrewards.co.za
Normal call rates apply.

How to access your Showmax discount:
To save up to 10% on Showmax and Showmax Mobile, visit the Clientèle App, click on ‘Rewards’, ‘Entertainment’, select Showmax and click ‘Buy Now’. Select the number of vouchers, select the payment method (debit/credit card or EFT), select ‘Pay Now’ and follow the payment prompts. Once the payment is successful, you will receive your Showmax voucher number.
Visit the Showmax website, create an account or sign in to your account. Redeem voucher number and start watching.

How to buy your soccer vouchers:
To save up to 50% on South African Premier Soccer League soccer tickets, visit the Clientèle App, click on ‘Rewards’, ‘Entertainment’, select Soccer and click ‘Buy Now’. Select the number of vouchers, select the payment method (debit/credit card or EFT), select ‘Pay Now’ and follow the payment prompts. Once the payment is successful, you will receive your Soccer voucher number in ‘My Wallet’. Proceed to a Shoprite/ Checkers or Checkers Hyper Money Market counter. Show the cashier your voucher codes and receive your soccer tickets.

How to redeem your free education vouchers:
Every month you can access three Boston Connect (short online learning programmes) and three Ivy Academy (high school learner support) vouchers. Visit the Clientèle App, click on ‘Rewards’, then click ‘Education’, then select either Boston Connect or Ivy Academy to request a voucher. Once the voucher is requested, you can access the voucher in ‘My Wallet’ where you will be given a unique voucher code with information and a link to the relevant platform in order to proceed to register for the programme.

Rewards Contact Centre:
Tel: 087 825 1150

Operating Hours:
Monday – Friday: 08h00 – 17h00
Saturdays: 09h00 – 13h00

Download our infographic here for an easy step-by-step guide on how to use Clientèle Rewards.
Download our infographic here for an easy step-by-step guide on how to use Clientèle Mobile.

Visit the Clientèle App for more information.


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